As a Visitor Engagement Assistant, you will act as an ambassador for Tate London galleries, engaging with visitors to provide an exceptional experience whilst keeping people and the collection safe.

Provide a consistently excellent and engaging experience, ensuring visitors always have a safe and enjoyable visit and demonstrating an empathetic understanding of visitor's needs.
Greet all visitors in an approachable, welcoming, and professional manner.
Be present in the galleries as the public face of Tate and look for opportunities to engage visitors, enabling them to get the most out of their visit.
Maintain high presentation standards in the gallery areas within which you are working, calling on cleaning support, or Duty Manager when required.
Meet and greet visitors when working in welcome posts - scanning tickets, offering direction and advice about how best to enjoy their visit.
Support the family engagement programme through the delivery of activities and the distribution of materials across the galleries and learning spaces.
Upsell the benefits of Tate Membership and promote donations and audio-guides as appropriate within the gallery.
Promote the daily events, ticketing, catering, and retail operations within the gallery when appropriate.
Keep up to date with current exhibitions, collections information, daily events in the galleries and general tourist information.