Customer Experience Assistants
Mercury Theatre Closing date: Thu, 10 Sep 2026
- Part time
- £20k-£25k
- Apply now
Thu, 20 Aug 2026 "> published -
Job Summary
Job Description
We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We're seeking enthusiastic Customer Experience Assistants to join #TeamMercury for our Autumn/Winter season.
As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the caf bar and event delivery, while helping spread the Christmas sparkle and cheer!
You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.
If you have the ability to successfully handle the multiple demands of a busy theatre and caf bar, we want to hear from you!
To find out more, download the Candidate Pack.
Useful Links
Job Overview
- Job Title: Customer Experience Assistants
- Salary: £20k-£25k
- Hours: Part time
- Artform: Theatre
- Role: Catering & Hospitality
- Contract: Temporary
- Closing date: Thu, 10 Sep 2026
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Location:
| view on Google MapsEast
Job: Customer Experience Assistants
Job: Customer Experience Assistants
Organisation: Mercury Theatre
Postcode: CO1 1PT
How to Apply
To apply, create an account in the staffology link, and complete the application form and questions by 10:00am on Thursday 10 September 2026.
Interviews will be held on Tuesday 22 and Friday 25 September 2026.
- Contact name: Recruitment Team
- Contact email: [email protected]
About Mercury Theatre
The Mercury is an artistic powerhouse in the East – a vital, vibrant, welcoming centre of culture for the people of Colchester, Essex and beyond.
Our revamped building reopened in 2021 and we now have more space than ever before. The Mercury is your theatre, we’re here for your coffee mornings, birthday parties, business meetings, conferences and of course, your shows.