Provide central coordination across programmes and services, helping teams stay aligned on priorities, deadlines and delivery milestones.

Maintain oversight of programme delivery, tracking progress, outputs, risks and reporting requirements across multiple services.
Develop and maintain effective systems for project management, data, reporting and compliance.

Ensure project documentation, templates and processes are consistent, accessible and used effectively across teams.

Maintain accurate, audit-ready programme data and ensure systems meet GDPR, safeguarding and funder requirements.
Support monitoring, evaluation and learning (MEL), including data collection, validation and preparation of reports.

Coordinate operational logistics across programmes, including venues, equipment, facilitators, staff and volunteer onboarding.
Oversee participant registration, attendance, consent and engagement systems.

Maintain organisational calendars covering delivery schedules, reporting cycles, funding deadlines and key events.

Identify risks, delays and capacity issues, escalating where appropriate and supporting practical solutions.

Provide managers and senior leadership with clear information and insights on programme performance, progress and risks.
Improve workflows, systems and communication processes to reduce administrative burden and strengthen organisational effectiveness.

Support the Black Country Network, youth voice activity and partner engagement, helping ensure community insight and learning inform delivery.

Support communications and external engagement to promote programme activity, partnerships and impact.