Key responsibilities include (please see the Role Profile for the comprehensive list):

Managing day-to-day Membership administration, including Direct Debit processing, renewals and reporting.
Supporting the recruitment and retention of individual, group and education members.
Working with marketing colleagues to deliver targeted CRM campaigns using Tessitura and Prospect2.
Developing and delivering initiatives to increase group bookings and grow audiences.
Building and maintaining relationships with group organisers, tourism partners and travel trade contacts.
Making outbound sales calls to promote current and forthcoming productions and events.
Managing group allocations, reservations and payment deadlines.
Supporting the planning and delivery of group sales and travel trade events and fairs.
Analysing sales data and customer insights to identify opportunities and improve performance.
Providing Box Office support, including group and education bookings during busy periods.
Championing excellent customer service and effective cross-selling across the RSC's offer.