Senior Infrastructure Engineer

Job Summary

We are seeking an experienced and proactive Senior Network Infrastructure Engineer to join our Information Services department and play a key role in delivering and supporting critical IT infrastructure across the British Museum.

Job Description

This is an excellent opportunity for an established infrastructure professional with strong networking expertise who enjoys combining hands-on technical work with operational oversight. Working within a small and collaborative technology team, you will help ensure the stability, security and performance of our network services, supporting colleagues across the organisation to deliver important public and charitable outcomes. In addition, you will provide functional leadership across infrastructure operations, taking ownership of service quality, monitoring workloads, overseeing ticket queues and driving issues through to resolution.

This is an opportunity to use your technical expertise in an organisation where technology directly supports an important public mission. You'll join a supportive team environment and play a significant role in maintaining and improving critical services that enable our colleagues to deliver meaningful outcomes for the communities we serve.

If you're an experienced infrastructure professional with a strong networking background who enjoys taking ownership, driving improvements and ensuring excellent service delivery, we'd love to hear from you.

Job Requirements

We are looking for a technically strong, self-motivated professional who combines excellent networking expertise with a proactive, solutions-focused and collaborative approach.

You will bring:

Significant experience supporting and managing enterprise network infrastructure environments.
Strong knowledge and experience with Cisco switching, including DNAC/ISE.
Some knowledge of Active Directory/Azure AD, Azure Paas/IaaS and Windows Server.
Experience of network monitoring, performance management and troubleshooting complex technical issues and delivering infrastructure projects.
Knowledge of infrastructure security principles and cyber security best practices.
Experience working within IT service management frameworks and ticketing systems.
The ability to manage competing priorities and take ownership of issues through to successful resolution, translating business requirements to technical initiatives.
Excellent communication skills.

Job Responsibilities

Lead the day-to-day operation, maintenance and enhancement of network infrastructure services.
Monitor the health, performance and security of network environments, proactively identifying and resolving issues before they impact users.
Take ownership of infrastructure-related incidents, problems and service requests, ensuring tickets are managed effectively and resolved within agreed service levels.
Provide functional oversight of infrastructure support activities, helping to prioritise workloads and maintain high service standards.
Manage and support networking technologies including switches, routers, wireless networks, firewalls and connectivity services.
Contribute to infrastructure projects, upgrades and technology refresh programmes.
Work closely with suppliers and third-party support partners to ensure effective service delivery.
Support cyber security initiatives and ensure infrastructure services adhere to organisational policies and best practice.

Useful Links

Apply now via the British Museum website

Job Overview

Job Title: Senior Infrastructure Engineer
Salary: £40k-£50k
Hours: Full time
Artform: Museums
Role: IT
Contract: Contract
Closing date: Sun, 13 Sep 2026
Location:

London

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Job: Senior Infrastructure Engineer

Organisation: The British Museum

Postcode: WC1B 3DG

How to Apply

All applications should be made via the British Museum website by 23:59 on Sunday, 13 September

Contact name: Anna George
Contact email: [email protected]

Apply now

About The British Museum

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

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