Senior Retail General Manager
Southbank Centre Closing date: Tue, 15 Sep 2026
- Full time
- £50k+
- Apply now
Thu, 03 Sep 2026 "> published -
Job Summary
Job Description
The Senior Retail General Manager leads the Southbank Centre's retail business across three on-site shops, pop-ups and the retail e-commerce platform, ensuring a commercially successful, customer-focused and culturally distinctive retail operation.
The role is responsible for developing and delivering the retail strategy, translating the organisation's wider commercial objectives into an ambitious and sustainable retail plan. The post-holder will have significant autonomy in shaping the retail offer, identifying opportunities for growth and driving continuous improvement, while working in partnership with the Head of Department to agree strategic priorities and investment decisions.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Job Requirements
Multisite Retail Management preferably with some cultural sector experience
Commercial Sourcing & Buying Strategy
Marketing across physical, e-commerce, & digital retail
Financial forecasting and budgeting
Inspirational people management
Job Responsibilities
Strategic and Commercial Leadership
Financial Management
Omnichannel Operational Management
Buying & Product Development
Team Leadership and Stakeholder Management
Job Overview
- Job Title: Senior Retail General Manager
- Salary: £50k+
- Hours: Full time
- Role: Customer Service
- Contract: Permanent
- Closing date: Tue, 15 Sep 2026
- Contact email: [email protected]
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Location:
| view on Google MapsLondon
Job: Senior Retail General Manager
Job: Senior Retail General Manager
Organisation: Southbank Centre
Postcode: SE1 8XX
Contact Details
- Contact email: [email protected]
About Southbank Centre
The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.