Visitor Experience Supervisor

Visitor Experience Supervisor

The Hepworth Wakefield Closing date: Mon, 05 Oct 2026

Role: Customer Service
Contract: Permanent
Yorkshire
  • Part time
  • £25k-£30k

Wed, 16 Sep 2026 "> published -

Job Summary

We are seeking a Visitor Experience Supervisor to join our Visitor Services team. This is a key role that takes the lead in ensuring that all visitors are welcomed and safe at the gallery and in the garden on a day-to-day basis.

Job Description

£27,052 per annum pro rata

Permanent

Part-time, 30 hours per week across 4 days, according to a rota and including weekends

We are seeking a Visitor Experience Supervisor to join our Visitor Services team. This is a key role that takes the lead in ensuring that all visitors are welcomed and safe at the gallery and in the garden on a day-to-day basis. You will be visitor focused with excellent customer service skills whilst able to be proactive and reactive to issues that may arise in a public building. You will also have excellent operational qualities, including opening and closing the gallery, be driven to meet commercial goals and lead a visitor facing team to ensure that all our visitors have an amazing experience.

We are committed to improving diversity within our organisation and welcome applications from candidates who are under-represented within the arts sector. For details of our inclusive recruitment practices and for more details about the role please visit www.hepworthwakefield.org/jobs.

Deadline for applications is 9am on Monday 5 October 2026

Interviews will take place week commencing 12 October 2026

Job Overview

  • Job Title: Visitor Experience Supervisor
  • Salary: £25k-£30k (pro-rata)
  • Hours: Part time
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 05 Oct 2026
  • Location:
    Yorkshire