Coordinating projects, networks or programmes and managing daytoday organisational activity.
Working confidently and professionally with a wide range of people, responding to enquiries in a helpful and approachable manner.
Managing administrative systems, maintaining accurate records and following work through to completion.
Producing clear written communications such as newsletters, member updates and web content.
Confident use of digital tools: email, spreadsheets, online forms, shared documents and basic website/content management systems.
Handling sensitive or difficult conversations constructively, with good judgement about when issues should be escalated.
Organising and prioritising a varied workload, managing competing demands within limited contracted hours and working independently from home.
Strong written and verbal communication skills.
Understanding confidentiality, GDPR and appropriate handling of personal data.