Stage Door Receptionist
Royal & Derngate Closing date: Wed, 30 Sep 2026
- Full time
- £25k-£30k
- Apply now
Mon, 21 Sep 2026 "> published -
Job Summary
Job Description
Be the face of backstage at Royal & Derngate.
We're looking for a Stage Door Receptionist to play a key role at the heart of our theatre operations. As the first point of contact for cast, crew, creatives and visitors, you'll provide a warm, professional welcome while keeping our backstage areas safe, secure and running smoothly.
This is a varied and fast-paced role where no two days are the same - from managing access and supporting visiting companies, to handling calls, coordinating information, and keeping everything organised during busy rehearsal and performance periods.
You'll need to be calm under pressure, highly organised, and great with people - someone who can juggle tasks, use initiative, and be a reassuring presence in a busy backstage environment.
If you enjoy being at the centre of things and take pride in creating a positive, well-run environment for others, this is a brilliant opportunity to be part of the engine room of our theatre.
Job Requirements
Essential Experience
Experience in a reception, front-of-house, or customer-facing role
Experience working in a busy, fast-paced environment
Understanding of the importance of confidentiality, safeguarding, and security procedures
Experience handling phone enquiries and administrative tasks
Essential Skills/Abilities
Excellent interpersonal and communication skills, with the ability to engage confidently with a wide range of people
Strong organisational skills and attention to detail
Ability to remain calm, professional and approachable under pressure
Good problem-solving skills and ability to use initiative
Ability to manage multiple tasks and prioritise effectively
Basic IT skills (e.g. email, spreadsheets, databases)
Commitment to equality, diversity and inclusion
Desirable Experience
Experience working in a theatre, arts, or live events environment
Experience supporting visiting companies, artists, or community groups
Job Responsibilities
Key Task Areas:
Reception & Welcome
Provide a professional and welcoming front-of-house presence for cast, crew, creatives, participants and visitors
Manage sign-in procedures and issue passes in line with theatre and contractor policies
Answer and direct incoming calls and backstage enquiries
Receive and distribute post, parcels and deliveries
Security & Safeguarding
Control access to backstage areas, including monitoring Fire Alarm, Intruder Alarm and CCTV
Ensure only authorised individuals enter restricted areas
Follow safeguarding procedures, particularly during youth and community activity
Maintain accurate visitor & activity logs
Respond to emergencies in line with evacuation and safety procedures
Company & Production Support
Maintain up-to-date call sheets and contact lists
Share key operational information across departments
Support artists and visiting companies with practical queries
Job Overview
- Job Title: Stage Door Receptionist
- Salary: £25k-£30k
- Hours: Full time
- Artform: Theatre
- Role: Customer Service
- Contract: Permanent
- Closing date: Wed, 30 Sep 2026
-
Location:
| view on Google MapsEast Midlands
Job: Stage Door Receptionist
Job: Stage Door Receptionist
Organisation: Royal & Derngate
Postcode: NN1 1DP
How to Apply
Please follow the link on our website and submit a cover letter along with your CV
Applications close Wed 30 Sep 26 at 23:59
Interviews Wed 7 Oct 26
- Contact name: Daniel Morton
- Contact email: [email protected]
About Royal & Derngate
Royal & Derngate is a leading regional theatre in Northamptonshire, known for its acclaimed Made in Northampton productions and major UK touring shows. The venue has received national recognition, including Olivier and Stage Award success and being named the UK’s Most Welcoming Theatre in the UK Theatre Awards. Alongside its artistic work, its Creative Engagement programme supports schools, communities, and emerging artists.