Support and continue to develop student engagement channels, mechanisms and activities that enable the facilitation of student voice, feedback and engagement with student experiences at LAMDA. Using these data points to report back to the Head of Admissions and Student Affairs, and by extension LAMDA, the findings and where applicable suggestions and recommendations.

As a member of the Student Affairs function the role will provide direct support to students and work in collaboration with the wider team to provide students with support, advice and guidance on student services matters.

To ensure that the voice of students, individually and collectively via course reps and Student Union presidents, is heard and responded to.

DUTIES AND RESPONSIBILITIES

Student Advice & Guidance

To provide advice and guidance to students in relation to finance, accommodation, health and wellbeing services.

To signpost students to other internal colleagues and services, or external specialist help and support where appropriate.

To liaise regularly with the Digital Information Manager to review, maintain, and update Student Hub content, ensuring students have access to accurate, timely, and relevant information to support their academic journey and wellbeing.

Student Support

To support students' engagement with student-facing policies and procedures

To maintain and support the development of appropriate mechanisms for securing and responding to feedback from students on their experience

To support the informal and formal resolution of issues arising from student feedback

To assist students and staff drawing up student Learning Agreements, and to work with staff to implement them

Financial Support

Work with the Development Manager to administer the scholarship process, including processing applications and preparing documents for the scholarships committee.

Full JD on our website: https://www.lamda.ac.uk/about-us/careers-at-lamda/