Ticketing Assistant
Opera North Closing date: Mon, 05 Oct 2026
- Full time
- £20k-£25k
- Apply now
Mon, 21 Sep 2026 "> published -
Job Summary
Job Description
Key Accountabilities:
- Lead on setting up events, liaising with internal and external programming teams, supported by the Box Office & Ticketing Lead.
- Work with the wider team on offers, promotions and merchandise to upsell.
- Prepare sales and data reports, and other research tasks as required.
- Supporting the Box Office & Ticketing Lead with pricing and seat management tasks for all venues.
- Lead on group bookings, working closely with the Finance team.
- Assist the Box Office Supervisor with customer support and event management.
- Proactively maintain customer records in accordance with Data Protection legislation.
- Share customer knowledge and feedback with the team to improve the customer experience and inform marketing communications.
- Any other tasks as required.
Job Requirements
Person Specification:
A working knowledge of Spektrix is desirable, along with experience of working within a team (as well as independently) and the ability to deliver great customer service. The successful candidate will have a strong attention to detail, a positive problem-solving attitude, and will be comfortable working across multiple projects at one time.
Our Box Office team is dynamic and fast-paced, working closely with multiple departments across the company and beyond. This is an exciting opportunity to play a key role in driving ticket sales and delivering an outstanding customer experience across Opera North's performances.
Job Overview
- Job Title: Ticketing Assistant
- Salary: £20k-£25k
- Hours: Full time
- Role: Admin, Secretarial & PA
- Contract: Permanent
- Closing date: Mon, 05 Oct 2026
- Contact name: The People Team
- Contact email: [email protected]
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Location:
| view on Google MapsYorkshire
Job: Ticketing Assistant
Job: Ticketing Assistant
Organisation: Opera North
Postcode: LS1 6PA
Contact Details
- Contact name: The People Team
- Contact email: [email protected]
About Opera North
Opera North is England's national opera company in the north and a leading European arts organisation. Based in Leeds, the company is committed to producing work of the highest quality that excites, challenges and entertains. We tour throughout the north of England, and also nationally and internationally. Acclaimed for its imaginative programming and innovative productions on the main stage, Opera North also programmes its own venue, the Howard Assembly Room with an enormous diversity of activ