You will be a visible and welcoming presence, providing confident leadership, coordinating teams across the venue and responding effectively to customer feedback and complaints. You will also support the successful day-to-day operation of the theatre, including cash handling, reporting, risk management and venue presentation.

Working closely with caf , bar, box office and front of house teams, you will help maximise secondary sales opportunities while ensuring high standards of service, communication and professionalism are maintained. This is a varied, hands-on role for someone who thrives in a busy customer-facing environment and enjoys supporting both people and operations.

Please note the working pattern for this role is 30 hours per week working 4 days over 7 with usual shifts being 16.30 - 23.30 / 9.00 - 16.30 / 8.00 - 15.30

However, we would welcome applications from candidates who wish to be considered for a job share. The role is required on a 30 hour per week basis therefore a job share could only be offered should a suitable arrangement be available with the days and/or hours of work to be agreed on appointment. Please indicate in your application your preference of days and/or hours you would be available to work.