We are looking for a Coffee Shop Supervisor to lead day-to-day service in Lowry Coffee Shop and help make it a warm, welcoming and consistent part of the wider visitor experience. This is a practical, customer-facing role with a strong focus on daytime trading, coffee quality and supporting the team through busy and changing periods of demand.

You will lead from the floor, maintaining high standards of service, presentation, cleanliness and product delivery. Working with the Restaurant and Coffee Shop Manager, you will help shape a relevant and commercially strong offer, ensure promotions are delivered effectively and use customer feedback and operational insight to support continuous improvement.

A key part of the role is developing confidence and capability across the team. You will support new starters, deliver practical barista training and help maintain consistent coffee standards wherever coffee is served across Lowry. You will also work closely with colleagues in the restaurant, retail, galleries, learning and engagement, and front of house to provide a joined-up experience for our visitors.

If you have experience supervising a busy hospitality operation, care about product quality and enjoy helping people deliver their best work, this role offers the opportunity to make a visible difference to both our team and our visitors.

Please note that MediaCityUK is a well-connected destination with a variety of different transport options - bus, car, tram and bike.

The application deadline for this vacancy is 13th October 2026 at 11:59pm.
Interviews will be on 22nd October 2026 please ensure your availability for this date.