Front of House Manager

Front of House Manager

B:Music Closing date: Thu, 05 Nov 2026

Artform: Music
Role: Customer Service
Contract: Permanent
West Midlands

Fri, 09 Oct 2026 "> published -

Job Summary

Are you an experienced manager with a passion for live events, exceptional customer service and leading high-performing teams? We are looking for a Front of House Manager to play a key role in delivering outstanding audience experiences across Town Hall and Symphony Hall.

Job Description

This is a hands-on operational management role, managing front of house activity across our venues, leading and developing a large team of casual staff and some volunteers, and ensuring the safe, efficient and successful delivery of performances and events. Working closely with clients, artists, promoters and internal teams, you will help maintain the highest standards of customer service and venue operations.

We're looking for a confident and organised manager who thrives in a fast-paced environment, demonstrates sound judgement under pressure, and is committed to creating welcoming and memorable experiences for our audiences.

You will have an SIA Door Supervisor Licence, and ideally SIA CCTV License, IOSH Managing Safety (4-day) and a Personal Alcohol License.

This permanent role is worked on an annualised hours basis, providing flexibility in line with the needs of the business.

Closing date is 5/11/2026 at midday

Job Responsibilities

The Front of House Manager will oversee the duty management of events to ensure the efficient and
effective delivery of performances across both B:Music venues - Town Hall and Symphony Hall.
They will also look after the management of a large team casual staff involved in operational activity
across both venues and liaise between visiting clients and other operational departments.

Useful Links

Job Overview

  • Job Title: Front of House Manager
  • Salary: £25k-£30k
  • Hours: Full time
  • Artform: Music
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Thu, 05 Nov 2026
  • Location:
    West Midlands
    | view on Google Maps

Job: Front of House Manager

Job: Front of House Manager

Organisation: B:Music

Postcode: B12EA

How to Apply

Please go to our website or follow the link to apply