Air Show Assistant

Air Show Assistant

Imperial War Museum Closing date: Mon, 16 Nov 2026

Role: Customer Service
Contract: Permanent
East

Mon, 19 Oct 2026 "> published -

Job Summary

As an Air Show Assistant at IWM, you'll support the planning and delivery of air shows and flying events, coordinating administration, event documentation, stakeholder communications and on-site operations.

Job Description

IWM Duxford is seeking an Air Show Assistant to support the planning and delivery of our internationally renowned air shows and flying events. Working closely with the Air Show Team and Flying Display Directors, you'll coordinate event administration, prepare operational documentation, support stakeholders and help deliver outstanding events that attract visitors from across the UK and beyond.

This varied role combines office-based planning with hands-on event delivery and offers the chance to work at one of the world's leading historic aviation sites. If you thrive in a fast-paced environment, enjoy working collaboratively and have a passion for delivering exceptional events, we'd love to hear from you.

Job Requirements

Strong organisational and administrative skills with excellent attention to detail.

The ability to manage multiple tasks and priorities in a fast-paced environment.

Excellent written and verbal communication skills.

Experience using Microsoft Office applications and maintaining accurate records.

The ability to build positive working relationships with a wide range of colleagues, partners and stakeholders.

A proactive and flexible approach, with a willingness to support operational event activities when required.

Strong customer service skills and a commitment to delivering high standards.

The ability to work both independently and as part of a collaborative team.

An interest in events, aviation, heritage or visitor attractions.

Job Responsibilities

Support the planning, administration and coordination of IWM Duxford's air shows, flying days and related events.

Assist with trader administration, including coordinating communications and confirming attendance.

Create purchase orders and support financial administration associated with air shows and flying events.

Assist Flying Display Directors with the preparation of air display paperwork, pilot briefings, notes and operational documentation.

Create, issue and maintain records for event passes and accreditation processes.

Produce reports and maintain accurate event records to support planning, evaluation and decision-making.

Attend and support all air shows and flying days, including assisting with event set-up, delivery and operational activity.

Support the sales and delivery of commercial events held at IWM Duxford.

Work collaboratively with colleagues, contractors, volunteers and stakeholders to deliver safe, efficient and high-quality events.

Useful Links

Job Overview

  • Job Title: Air Show Assistant
  • Salary: £20k-£25k
  • Hours: Full time
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 16 Nov 2026
  • Location:
    East

How to Apply