Volunteers Coordinator
Norfolk & Norwich Festival Closing date: Mon, 16 Nov 2026
- Full time
- £25k-£30k
- Apply now
Tue, 20 Oct 2026 "> published -
Job Summary
Job Description
The Volunteers Coordinator's role is to work with the Programme Producer in the recruitment and training of volunteers for the Festival. The Coordinator oversees the volunteers' support of the Festival by matching their availability, skills and interests to the organisation's needs. The post holders need to enjoy working with a range of people, have excellent written and verbal communication skills, be confident at data processing and using spreadsheets as well as having good attention to detail and strong planning skills.
Our volunteer requirements vary depending on the detail of the programming. Most recently in 2026, 152 volunteers completed a total of 2295 hours of volunteering across the Festival.
We anticipate that the role will run from late January to mid-June. The successful candidate would need to be based in Norwich (or Norfolk) for the duration of the role and able to work from the Guildhall offices for a minimum 80% of their contracted hours.
Job Requirements
It is essential that the Volunteers Coordinator has:
- experience of working with people with varying interests and experience.
- experience of being proactive and using their own initiative at work.
- excellent interpersonal skills.
- experience of setting up and working on events.
- experience of managing a busy workload.
- strong organisation skills and an ability to keep good accurate records.
- excellent verbal and written communication skills.
- a proficiency in Word, Excel and Outlook.
Please see the job pack online for the full requirements.
Job Responsibilities
The Volunteers Coordinator's responsibilities include:
1. Lead the recruitment, selection and training of volunteers, with support and guidance from the Programme Producer
2. Ensure all volunteer data is collated and managed in line with data protection regulations.
3. Update and prepare the volunteer handbook and event/task briefing sheets.
4. Collate volunteer requirements from Festival departments.
5. Plan and maintain the volunteers' rota, ensuring that volunteer availability, skills and interests are matched with appropriate events.
6. Maintain accurate and up-to-date volunteer records, including schedules, contact information, volunteer hours, volunteer expenses,
and feedback.
7. Organise volunteer events, including the Meet & Greet, induction training and post-Festival thank-you event. Book venues and liaise
with providers regarding logistics and arrangements. Coordinate catering and other practical requirements.
Please see the job pack online for a full list of duties.
Useful Links
Job Overview
- Job Title: Volunteers Coordinator
- Salary: £25k-£30k
- Hours: Full time
- Artform: Combined arts
- Role: Admin, Secretarial & PA
- Contract: Temporary
- Closing date: Mon, 16 Nov 2026
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Location:
| view on Google MapsEast
Job: Volunteers Coordinator
Job: Volunteers Coordinator
Organisation: Norfolk & Norwich Festival
Postcode: NR21JS
How to Apply
Applicants need to complete Norfolk & Norwich Festival's Application Form and Equal Opportunities Monitoring Form.
The Application Form should be submitted, via email, to [email protected] while the Equal Opportunities Form can be completed online.
Applications will be anonymised for shortlisting, therefore additional documents or links submitted will not be included. CVs will not be accepted in lieu of an Application Form.
In shortlisting and interviewing, the panel will use the person specification to decide the suitability of candidates.
For the supporting statement in section 3 of the application form, we encourage you to use examples to demonstrate how your skills and experience meet the criteria in the person specification.
If you require the forms in large print or would like a paper copy posting to you please contact [email protected].
Deadline: 10am, Monday 16 November
Interviews: week commencing 23 November
- Contact name: Sava Radulovic
- Contact email: [email protected]
About Norfolk & Norwich Festival
Norfolk & Norwich Festival (NNF) shares exceptional arts experiences across East Anglia. Through our two main activities – the Festival and Festival Connect & Create – we lead and support celebration, creativity and curiosity in our community to make our part of the world a great place to live, learn, work and play.