Quality Assurance & Data Officer
Italia Conti Closing date: Mon, 02 Nov 2026
- Full time
- £30k-£40k
- Apply now
Tue, 20 Oct 2026 "> published -
Job Summary
Job Description
Are you detail-driven, process-focused, and confident using data and data systems to support quality and improvement?
Do you thrive on ensuring that policies, processes and reporting are watertight, accurate and inspection-ready?
Would you relish the opportunity to play a pivotal role in maintaining the highest academic and operational standards at one of Britain's leading performing arts training providers?
This is a hands-on and strategically important role within our Quality Assurance team. You'll help to design, review, and embed quality systems and processes, ensuring our courses and programmes meet the requirements of our academic partners and awarding bodies. From supporting internal inspections and servicing academic committees to collating and analysing key data for senior leadership, you will be a key part in how Italia Conti maintains its reputation for excellence.
You'll work closely with the Head of Quality Assurance to:
Conduct and report on internal inspections, ensuring we are always "inspection ready"
Collate and analyse data to support decision-making and continuous improvement
Prepare materials for inspections, validations, and accreditations
Coordinate student surveys and representative activity, ensuring student voices are heard
Maintain accurate records, including Causes for Concern and operational documentation
You'll need:
A keen eye for detail and strong reviewing skills
Excellent IT skills, especially Excel
Excellent written and communication skills
Experience of quality assurance in a further or higher education context
This post is primarily based on-site in Woking, working closely with academic and operational teams to ensure timely support and alignment with organisational needs.
If your commitment to quality is matched with a flair for data and process and a desire to be part of an organisation that champions the performing arts, we'd love to hear from you.
Job Requirements
Duties included:
Conduct and report on the Internal Inspection Process, coordinating with relevant staff to ensure findings are accurate and actionable.
Service internal quality-related meetings (e.g. Course Committees, Course Review Boards, Academic Quality Board, Assessment Board), supporting chairs to ensure meetings are run effectively and follow-up actions are tracked.
Liaise with Heads of Department, Course Leaders, Operations team and Directors of School to ensure quality processes are embedded, followed through, and aligned with institutional priorities.
Identify and flag areas for organisational, departmental and staff development arising from inspection outcomes.
Work with the Head of Quality Assurance on the preparation and submission of documentation for internal quality processes and external inspections, validations and accreditations.
Coordinate the student survey cycle across the institution, ensuring timely distribution, data collection and collation.
Job Responsibilities
Duties also include, but not limited to:
Maintain accurate records of student support cases, including Causes for Concern, disciplinaries, complaints, and fitness to study/train processes.
Monitor case progression and ensure timely follow-up of actions in collaboration with academic, safeguarding and operational staff.
Collate, analyse and present quality-related data, including surveys, case records, and inspection findings, producing clear summaries, charts and reports to inform decision-making.
Support the writing and editing of quality reports and institutional documentation.
Maintain and update the Operational Manual and related documentation to reflect current procedures.
For a full list of duties, please see the job description.
Job Overview
- Job Title: Quality Assurance & Data Officer
- Salary: £30k-£40k
- Hours: Full time
- Artform: Performing arts
- Role: Admin, Secretarial & PA
- Contract: Permanent
- Closing date: Mon, 02 Nov 2026
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Location:
| view on Google MapsSouth East
Job: Quality Assurance & Data Officer
Job: Quality Assurance & Data Officer
Organisation: Italia Conti
Postcode: GU21 6BU
How to Apply
For further details of how to apply, visit: italiaconti.com/about-us/work-for-us
Closing date for applications: Monday 2 November 2026, 6.00pm
Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.
We foster a business culture where decisions and ideas from all people help us innovate, grow, and create the best environment for our students and staff and ensure we stay relevant in a rapidly changing world.
Equality, diversity, and inclusion matter at Italia Conti. We promote a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We aim to embed an inclusive mindset in everything we do.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, gender, race, disability, age, sexual orientation, or religion or belief.
- Contact name: Tim Rounding, Director of Human Resources
- Contact email: [email protected]
About Italia Conti
Italia Conti is one of the leading Performing Arts institutions in the country; built up over the 110 years since it was founded. The Academy has an international reputation for providing Performing Arts training for a wide variety of disciplines, enabling students to become versatile, valuable members of the profession. With a collaborative and interdisciplinary approach, talented students become communicative triple threat artists.