Essential
Exceptional attention to detail
Excellent literacy and numeracy with well-developed writing skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and a familiarity with the principles of a database
Ability to work at a fast pace while juggling multiple tasks
Ability to prioritise assignments using own initiative
Reliable and able to meet deadlines
Collaborative approach to working with colleagues and as part of a team
A warm and polite manner, comfortable with dealing with members by telephone and in person
A commitment to delivering excellent customer service

Desirable
Experience of working in an administrative or similar role
Experience of working in a sales environment
Interest in opera or the wider arts and heritage sector