DUTY SUPERVISOR

DUTY SUPERVISOR

Thackray Museum of Medicine Closing date: Wed, 18 Nov 2026

Artform: Museums
Role: Customer Service
Contract: Permanent
Yorkshire
  • Part time
  • £15k-£20k

Tue, 03 Nov 2026 "> published -

Job Description

Thackray is a welcoming, safe space where we share our unique collection to help shape a better tomorrow. We empower people to understand their own healthcare choices and inspire future generations of changemakers by platforming told and untold stories of medicine and society. By embracing and representing our community, people will see themselves and better understand each other.

Our Engagement team looks after our museum visitors throughout their time at Thackray, developing relationships that see a wide range of people come back to the museum again and again. Through this work, the team generates essential income to support the development of our work including with schools and community groups, and an exhibition programme that speaks to everyone within our community.

As a Duty Supervisor, you will join an established team at a hugely exciting stage of development, working alongside colleagues to ensure all visitors to our building have a safe and enjoyable visit and leave feeling inspired and informed. You will act as the public face of Thackray, responsible for the smooth delivery of all public facing activity whilst on shift. You will be able to work calmly under pressure, as confident welcoming visitors and selling tickets as you are dealing with health and safety concerns and building logistics. We're looking for team players with proven customer service experience at a supervisory level, a passion for the museum's mission and ethos and who are confident and motivated when leading a team.

Permanent, 21 hours pw over 3 days including regular weekend working and occasional evenings with the possibility of extra hours if they are available and offered to you.

£15,040.54 (£26,500 pa FTE)

Job Overview

  • Job Title: DUTY SUPERVISOR
  • Salary: £15k-£20k
  • Hours: Part time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Wed, 18 Nov 2026
  • Location:
    Yorkshire
    | view on Google Maps

Job: DUTY SUPERVISOR

Job: DUTY SUPERVISOR

Organisation: Thackray Museum of Medicine

Postcode: LS9 7LN

How to Apply