Customer Service Assistant - (Job ref: EXC007 and EXC008)

Hours and Salary:
EXC007 post: 27 hours per week.
Salary: £17,893.91 gross per annum (£24,521.29 FTE)
EXC008 post: 24.25 hours per week.
Salary: £16,071.39 gross per annum (£24,521.29 FTE)

Location: Exeter Library
Closing date: 9am on Wednesday 2nd December 2026
Interview date: Thursday 10th December 2026 at Exeter Library

Exeter Library is recruiting two part-time Customer Service Assistants, working an average of 27 or 24.25 hours a week, including alternate weekends. We're particularly keen to hear from people interested in helping children and young people discover what their library has to offer. You could be leading a lively Bounce and Rhyme session, helping families get creative at a craft activity, or supporting our young volunteers. You don't need previous experience of working in a library or with children. Bring your ideas, curiosity and a willingness to learn and get involved.
These are varied, practical roles in a busy public library. Alongside children's activities, you'll welcome customers of all ages, help with enquiries and technology, look after books and keep the library running smoothly. We'll help you learn the role and build your confidence. If you're thinking "I haven't done this before", don't count yourself out: tell us about the skills and interests you've developed through education, volunteering, caring responsibilities, hobbies or everyday life. We want to hear what you could bring to the team.

** To read the full job description, view working patterns and submit your application form, please visit https://www.librariesunlimited.org.uk/work-with-us/vacancies/ **