Technical Services Manager, FM Operations & Technical Services
The British Museum Closing date: Sun, 29 Nov 2026
- Full time
- £50k+
- Apply now
Mon, 09 Nov 2026 "> published -
Job Summary
Job Description
As the Museum's technical services expert, you will ensure that our buildings and systems are maintained effectively, remain compliant with statutory requirements and support the needs of a world-leading cultural institution.
You will provide authoritative technical advice, oversee the performance of the Museum's third-party facilities management supplier and act as a key interface between the Museum, contractors, consultants and internal stakeholders. You will also contribute technical expertise to maintenance, infrastructure and capital projects, while helping to modernise processes, strengthen documentation and address backlog maintenance.
The role includes line management of the Assistant Technical Services Manager and offers the opportunity to shape continuous improvement, sustainability and operational resilience across the Museum's technical services.
Job Requirements
Educated to degree or professional qualification level in a relevant subject, or with equivalent experience at a strategic level in Facilities Management with membership of relevant professional bodies (CIBSE, BIFM, IET etc.)
Experience in technical services and facilities management within a heritage, cultural or similarly complex built environment.
Have a detailed understanding of building services, including their design, operation and maintenance, together with strong knowledge of statutory compliance, building regulations, health and safety and fire safety requirements.
Knowledge of working with Grade I or Grade II listed buildings and experience managing third-party facilities management suppliers and contracts.
You will be a confident and collaborative leader, able to manage outsourced teams, build effective stakeholder relationships and influence senior colleagues.
You will be able to communicate complex technical matters clearly, take ownership of problems.
Job Responsibilities
Act as the Museum's technical services expert, providing advice on building services, statutory compliance, maintenance, operational risks and the technical requirements of infrastructure and capital projects.
Ensure effective planned preventative and reactive maintenance across the estate, including the identification of critical infrastructure and the monitoring of statutory inspections and remedial works.
Manage the performance of the hard facilities management supplier through service levels, key performance indicators, audits, customer feedback and NEC4 contractual communications, using CEMAR where required.
Review technical proposals, project briefs and scopes of work to ensure they are technically sound, compliant, strategically aligned and provide value for money; oversee the technical approval and handover of completed projects.
Lead and support the development of technical services through effective line management, continuous improvement.
Useful Links
Job Overview
- Job Title: Technical Services Manager, FM Operations & Technical Services
- Salary: £50k+
- Hours: Full time
- Artform: Museums
- Role: Technical & Production
- Contract: Hybrid
- Closing date: Sun, 29 Nov 2026
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Location:
| view on Google MapsLondon
Job: Technical Services Manager, FM Operations & Technical Services
Job: Technical Services Manager, FM Operations & Technical Services
Organisation: The British Museum
Postcode: WC1B 3DG
How to Apply
All applications should be made via the BM website by 23:59 on Sunday, 29 November
- Contact name: Anna George
- Contact email: [email protected]
About The British Museum
The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.